How it works

From your website to a live AI workforce in an afternoon.

What it learns, how it answers, what it will never do, and how you stay in control. The whole thing, step by step.

The journey

Five steps. Three of them are yours.

01

Give it your business

Paste your website. Drop in PDFs, FAQs, price sheets, policies. Connect a database or a Google Sheet if you have one.

Underneath

Every page and file is parsed, cleaned and deduplicated, then split into passages and embedded as vectors in Postgres (pgvector). A 40-page site takes about a minute.

You get

An assistant that knows your hours, services, areas, pricing rules and tone, with every fact traceable to the page it came from.

02

Choose how it should behave

Name it. Describe its personality. List the topics it must always hand to a human: rates, legal, complaints, anything clinical.

Underneath

Instructions become the system prompt. Escalation topics become hard rules Metis can't be talked out of, no matter what a visitor or an email says.

You get

An assistant that sounds like your front desk and knows exactly where its job ends and yours begins.

03

Turn on a channel

Chat: paste one script tag. Email: click Connect Gmail or Outlook. Phone: pick a number. Each is one action, no IT.

Underneath

The widget serves from our edge. Email connects through Google's and Microsoft's official sign-in with encrypted tokens. Phone numbers are provisioned on a carrier-grade voice network.

You get

A live AI on every channel you turn on, in minutes. Add the next one whenever you want; the knowledge is shared.

04

It answers, captures and acts

Nothing. Go back to work.

Underneath

Every message triggers retrieval over your knowledge, then a grounded answer with citations. Names, numbers and intent are extracted into your leads list. Bookings, lookups and handoffs run as tools inside the conversation.

You get

Every visitor answered in seconds, every caller answered 24/7, every lead in your inbox, every sensitive question routed to a person with context.

05

You see everything

Open Analytics. Read the conversation. Approve a draft. Adjust an instruction.

Underneath

Every reply is logged with the sources it read, the tools it called and the reason it sent or held. Integration health checks your widget, mailbox, phone line and billing continuously.

You get

Weekly insights in plain English, a full audit trail, and a dashboard that tells you what to fix before a customer notices.

Every customer moment

One brain, wherever customers reach you.

Chat · Ai Chatbot
yourclinic.com
Ask a question

A visitor who asks gets an answer in two seconds and becomes a lead.

Trained on your site. Captures name, email, phone. Hands off to a human when it should.

Ai Chatbot →
Email · Ai Inbox
Dana Whitfield
9:41 AM

Our water heater started leaking this morning. Do you replace them, and how fast could someone come out? We're in Winter Park.

LeadSaved to leadsReplied 9:42 AM
Sent from your address

Hi Dana — yes, we replace water heaters and Winter Park is in our area. For an active leak we can usually get someone out the same day. Reply with your address and a phone number and I'll get you on the schedule.

Mike
Harbor Plumbing

The lead that emailed three competitors hears from you first.

Replies from your own address in your voice. Sorts the noise. Follows up when they go quiet.

Ai Inbox →
Phone · Ai Voice Agent
Live call · 00:24+1 (214) 555-0142

Nobody reaches voicemail. Bookings happen while your team works.

Answers 24/7, books appointments, takes messages, transfers when a person is needed.

Ai Voice Agent →
Business outcomes

What changes the first week.

Under a minute
from a lead's message to your reply, on every channel.
24 / 7 / 365
answered, including the 2am quote request and the Sunday call.
Every lead captured
name, number, intent, saved and sent to you, no re-keying.
One afternoon
from signup to a live agent on your site, inbox or phone line.
You stay in control

It knows where its job ends.

An agent that answers everything is a liability. Yours answers what it knows, holds what it shouldn't decide, and tells you why.

01

Three autonomy levels

Draft only (you approve everything), Assist (it sends confident answers, holds the rest), Full auto. Switch any time, per channel.

02

Hard escalation rules

Topics you list are always handed to a person, in every mode. Pricing, legal, medical and complaints are on the list by default.

03

Business-hours aware

Off hours it takes a message and sets the right expectation instead of promising a callback in five minutes.

04

Spend caps

Daily call caps on every voice line and monthly allowances on every plan. A busy day never becomes a surprise bill.

Security

Built to be trusted with your customers.

Full security details
01

Only your knowledge

Answers come from what you gave it, with citations. It never guesses from the public web in front of your customers.

02

Never trained on your data

Your content is retrieved, not baked into model weights. Change a document at 10:47am and it's in the next answer at 10:47am.

03

Encrypted everywhere

TLS in transit, AES-256 at rest. Mailbox tokens are encrypted with a key that never leaves the server.

04

Tenant isolation

Row-level security on every table. One customer's knowledge, leads and conversations are invisible to every other customer, and to each other's agents.

05

Prompt-injection defenses

Every email, web page and document is treated as untrusted input. Text inside a message can't change the assistant's instructions or make it send anything.

06

Certified infrastructure

SOC 2 Type II and ISO 27001 hosting. HIPAA BAA available for clinical workloads. Full details on the Security page.

See it answer for your business.

Paste your website. Three days free, no card.